Leading retailer and distributor of automotive products and services in East Africa AutoXpress has announced the opening of its third branch in Uganda.
The new branch is located along Bombo Road at the Rubis Energy Uganda Petrol Station.
With a history of over 66 years in the business, AutoXpress has the largest network of auto service fitment centres in Africa (outside South Africa), offering an unparalleled range of products and the most extensive stocks in the region from top-of-the-line tyres, wheels, batteries, lubricants, and service essentials to trendy car accessories, they have everything you need under one roof.
In their relentless pursuit of excellence, AutoXpress has forged partnerships with globally renowned brands such as Bridgestone, Goodyear, BFGoodrich and Sailun aimed at ensuring that their customers receive nothing short of quality products and services.
On Sushant Banerjee, the Uganda CEO at AutoXpress Limited, emphasized Uganda’s thriving economy and the increasing demand for vehicle-related services that have necessitated that the company expands.
“As consumer expectations evolve, AutoXpress is committed to keep our customers moving by delivering fast, efficient, and superior service that exceeds customer expectations,” he said.
“Customer service is absolutely important. We can’t play around with it. So there’s a professional training. We handpick people when we interview. We take them through a series of interviews before we select them they’re given product training, technical training, commercial training and customer service training for six months.”
Officials said the new AutoXpress fitment centre on Bombo Road boasts a cutting-edge workshop with four fully equipped working bays, staffed by expert technicians trained in the latest technologies and armed with state-of-the-art diagnostic equipment.
Oliviel Gatera the country manager Rubis said they partnered with AutoXpress because they share a vision.
“We care a lot about the quality of products and services that we give our customers. As I always say, we always build our business based on the needs of customers. So we remain creative in the building the product giving services that satisfy the needs of our customers. So that’s why we go ahead and look for the best that our customers need and AutoXpress are experts in that.”
Gatera added that this partnership will help to train the manpower that they have, in addition to operating services and it will also create employment opportunities for Ugandans and above all, businesses opportunities
“This collaboration comes with better service, better car care services in our retail outlets and expertise. AutoXpress will also help to train the manpower that we have, in addition to operating services but also Ugandans will get employment and business opportunities as AutoXpress works in the country.”
