Stanbic Bank Uganda and Prudential Assurance Uganda have enhanced their Stanbic Medi-Protect health insurance solution, introducing higher coverage limits and broader benefits aimed at strengthening financial protection against rising healthcare costs.
The revised package includes expanded inpatient and outpatient medical cover, maternity benefits, dental and optical care, critical illness support, life cover and total permanent disability protection.
Customers enrolled under the top-tier Platinum Plus plan can now access medical benefits of up to Shs294 million, more than double previous limits in selected categories.
The enhancement comes as Uganda continues to grapple with low health insurance penetration, with only a small fraction of the population covered despite increasing demand for healthcare services.
According to Stanbic Bank, the product has been redesigned to offer greater flexibility, allowing customers to choose between Individual Cover, Family Shared Cover and a newly introduced Inpatient-Only Cover.
Israel Arinaitwe, Head of Personal Banking at Stanbic Bank Uganda, said the enhanced package is intended to provide practical healthcare financing solutions for different categories of customers.
“We continue to see increasing demand for affordable and relevant healthcare solutions. The enhanced Medi-Protect offering gives customers greater flexibility and choice by allowing them to select medical cover that aligns with their healthcare needs, family circumstances, and financial priorities,” he said.
The new inpatient-only option starts at Shs350,000 annually and provides hospitalization cover of up to Shs29 million. It also includes life cover, critical illness protection, total permanent disability benefits, last expense support and school fees assistance for children in the event of the policyholder’s death.
Prudential Uganda Chief Health Officer Paul Nagemi said the package acknowledges the wider financial impact that major illnesses can have on households.
“When families face major medical conditions, the impact extends beyond hospital bills. It can disrupt income, education plans, and long-term financial stability. These enhancements reflect our commitment to helping Ugandans protect both their health and financial wellbeing,” Nagemi said.
The Family Shared Cover option allows multiple dependants to access benefits under one policy and does not impose age restrictions on family members, a feature the partners say is intended to improve affordability for larger households.
Dogo Singh, Manager Bancassurance at Stanbic Bank Uganda, said the upgraded product is designed to bridge gaps in healthcare financing while expanding access through the bank’s nationwide distribution channels.
“Healthcare costs continue to rise, yet many families remain financially vulnerable because they lack adequate medical insurance. Through the enhanced Stanbic Medi-Protect solution, we are making quality health cover more accessible, affordable, and convenient by leveraging Stanbic’s extensive branch network, relationship managers, and digital channels,” Singh said.
