Centenary Group, the parent company to the largest commercial microfinance bank in Uganda, Centenary Bank, has celebrated its 40th anniversary with a lavish event to commemorate its four-decade impact on the Ugandan financial sector.
Having transformed from a small credit trust in 1983, Centenary Group stands as one of the few financial giants in Uganda that has successfully navigated the unpredictable financial landscape to reach its 40th birthday.
While officially opening the celebration, Fabian Kasi the Managing Director Centenary Bank highlighted the group’s positioning for both their customers and staff countrywide.
“Our celebration reflects our dedication to being a lifelong partner in our customers’ financial journeys, adapting to the changing environment and being there for them in all circumstances,” Kasi said.
“Forty years ago, it was only by brick and mortar that we used to serve our customers, 19years later, in 2002 we launched our first ATM and right now we have 206 of them countrywide, 29 years later in 2012, we launched our mobile banking platform ,CenteMobile, to which over one million customers are connected.”
He noted that several services have been added to it to make banking more convenient , mentioning withdrawing money from bank to wallet and from wallet to bank, loans on phone, including account opening on phone using Centexpress and Cente on the go.
Kasi noted that 34 years later in 2017, the bank brought was even closer to the customer using agent
banking.
He noted the bank currently has over 7,300 active agents and 48% of customer transactions are through the agent channel.
