Old Mutual Uganda has recognised and rewarded 50 customers who emerged among the top performers in its Thrive Steps Challenge, an initiative aimed at promoting healthy lifestyles and encouraging customers to take a more active role in their wellbeing.
The challenge attracted 1,200 participants and formed part of the company’s activities to mark Customer Service Week 2026. The winners were recognised during a virtual awards and wellness session held on Microsoft Teams.
Emmanuel emerged as the overall winner, while three leading participants received special recognition for their performance in the challenge.
The initiative follows the September 2026 launch of Thrive by Old Mutual, a digital wellness platform designed to encourage healthier lifestyles by bringing together physical activity, mental health, nutrition and financial wellbeing resources.
Through the steps challenge, customers were encouraged to incorporate physical activity into their daily routines, demonstrating how simple lifestyle changes can contribute to improved health and overall wellbeing.
Beyond recognising the winners, the virtual event featured discussions on different aspects of personal wellness, with experts sharing practical insights on physical health, mental wellbeing, nutrition and financial management.
Dr Edrin Juuko, Head of Medical Business at Old Mutual, spoke about the importance of physical health, mental wellbeing and proper nutrition, highlighting their contribution to a healthier and more balanced lifestyle.
John Ggoloba, Chief Financial Officer of Old Mutual Investment Group (OMIG), addressed financial wellbeing, emphasising its place in the broader conversation about personal wellness.
The discussions reflected Old Mutual’s approach to wellness, which recognises that financial security, physical health and mental wellbeing are interconnected aspects of an individual’s quality of life.
Participants also took part in a group stretching and exercise session, adding a practical dimension to the event and reinforcing the importance of regular physical activity.
Patrick Kimathi, Managing Director of Old Mutual Life Assurance Uganda, shared updates on upcoming features expected to enhance the Thrive platform and expand the wellness services available to users.
The planned additions are part of the company’s continued efforts to develop Thrive into a comprehensive digital resource that supports customers in making informed lifestyle and financial decisions.
Through the initiative, Old Mutual is seeking to extend customer engagement beyond traditional financial services by providing opportunities for customers to participate in activities that promote healthier and more fulfilling lives.
Thrive by Old Mutual brings together physical, mental, nutritional and financial wellness resources on a single digital platform. It allows users to monitor their activity, access wellness information and tools, and participate in challenges designed to encourage healthier habits.
The 1,200 participants recorded in the inaugural Thrive Steps Challenge provide an early indication of customer interest in the platform’s wellness activities as Old Mutual continues to expand its customer engagement initiatives.
