Starlink has confirmed that it has shut down all satellite internet services operating in Uganda following a directive from the Uganda Communications Commission (UCC).
In a letter dated January 2, 2026, addressed to the UCC Executive Director, Starlink said it implemented a service restriction on January 1, 2026, effectively disabling all Starlink terminals in the country.
The company said the move followed concerns raised by regulators over the illegal use of its satellite internet services in Uganda.
“As of 01 January 2026, there are no Starlink terminals operating in Uganda,” said Ben MacWilliams, Director of Starlink Market Access at Space Exploration Technologies Corp.
He clarified that Starlink is not licensed to operate in Uganda and has never sold, marketed, imported, or distributed Starlink equipment within the country.
MacWilliams explained that individuals who had been using Starlink in Uganda acquired and activated the terminals in countries where the service is authorized before illegally importing them into Uganda.
“Any Starlink usage in Uganda was without our approval or consent and in violation of our terms of service,” he said.
The shutdown follows a joint directive by the Uganda Revenue Authority (URA) and the UCC tightening controls on Starlink equipment. Authorities now require anyone importing Starlink terminals into Uganda to obtain direct clearance from the Chief of Defence Forces (CDF) of the Uganda Peoples’ Defence Forces (UPDF).
Starlink said it remains committed to working with the UCC to complete the licensing process and expressed hope of officially launching services in Uganda in the future.
“We appreciate your partnership and look forward to Starlink’s future in Uganda,” MacWilliams added.
