The National Identification and Registration Authority (NIRA) has raised the alarm over a surge in online fraud targeting Ugandans seeking National ID services.
The Authority says several fake websites and individuals are posing as NIRA agents, tricking citizens into paying for non-existent “express” ID processing.
One such site, ugfinder.com, has been highlighted for duping unsuspecting applicants by claiming to fast-track National ID applications.
The website lists WhatsApp +256 759 933 091 and info@ugfinder.com as contact details—both of which NIRA says are fake and not connected to the Authority in any way.
NIRA has since written to the Uganda Police Force and the Uganda Communications Commission (UCC), calling for the immediate shutdown of the fraudulent website and arrest of those involved.
According to Claire Olama, a Registrar at NIRA, investigations are already underway by the Criminal Investigations Department (CID) and UCC to trace and bring the culprits to book.
She said efforts to block the website are ongoing, but warned that some users may still access it using VPNs.
Olama urged the public to remain alert and use only official NIRA platforms for all ID-related services to avoid losing money or exposing their personal data.
The Authority also clarified that the “express” National ID service is not yet active, despite the Shs 300,000 fee already being gazetted.
NIRA cautioned that any person or platform asking for payment to fast-track National ID processing is a fraudster, and emphasized that all official transactions are made only through the Uganda Revenue Authority (URA) — never in cash or through individuals.
To avoid falling prey to such scams, NIRA encouraged citizens to apply early for their National IDs and avoid relying on shortcuts or unverified intermediaries.
